State Farm® Insurance Agent Jay Littlejohn

"Liz single handedly ruined my experience with State Farm. I tried multiple times to get around her by calling other 800 numbers, but they always sent me back to her. Liz didnt tell me until I reached out that "the big office" canceled my policy due to a matching address. Liz acted like everything was fine until month 2 came and I still never received a bill. Again, Liz acted like everything was fine until she "helped me" by convincing "the big guys" to penalize me over $400 per month to cover the two months she failed to reach out to me on. Liz always acted like it was a fight to get anything done, or changed, or any answers, and had a bad attitude when I expressed my confusion how a mistake could happen for 2 months. There was constant back and forth miscommunication between Liz and "the main office" and my bill was constantly wrong. Eventually I ended up switching insurance companies because I was sick and tired of dealing with Liz. She then she rudely texted me, emphasizing certain words in all caps, when my new (educated on their job) insurance agent sent over the cancelation notice to her. I really hope I was the anomaly, and if not then she should be fired for costing customers extra money due to her lack of knowledge of pretty much everything."

"I just wanted to say that Elizabeth Davies is the reason I have my whole family with state farm. She has taken care of our account for years and we followed her for that reason. She is truly the best. Thank you Liz for all that you do for us!"

"Elizabeth is the best at what she does. Very knowledgeable and gives great advice with all my insurance needs. Highly recommend !"

"Liz was great she did everything she could do to help highly recommend"

"Liz is absolutely the best insurance agent we have ever dealt with. She is so helpful and so kind and very responsive. Anytime we have a problem she is very quick to respond and all finds a way to resolve the issue. 10/10 would recommend."

"Darlene has been wonderful since she’s been handling my policy. She always helps me make sure I have all the correct discounts applied and suggests things that might save me even more money. Occasionally, I’ll get an automated message that I have questions about, but before I can find the time to call her to ask about it, she emails me that she’s already in the process of fixing it. She definitely knows how to take care of her customers. Highly recommend!"

"Elizabeth gave amazing service and was so much help would definitely recommend her services."

"I just want to thank Elizabeth at State Farm for helping me when I got Into a fender bender. She fought for me when the collision center was trying to total my car, she was there when I had any questions, she took every possible route to make sure that I was treated fairly and always did it while making me feel as if I wasnt a burden. Overall great experience thanks to her. This might be the best State Farm to get insured by. Thanks to Jay for hiring such great employees!"

"I called and spoke to Mike today, I think he is new. He was unprofessional, and deleted my information before I called back with my daughters driver's license number, and refused to talk to me. I then spoke to Lewis...who saved the day! Very professional and provided excellent service. I think Mike needs to find another opportunity..."

"Louis Nole is our insurance agent and helped us save several thousand dollars for the same coverage as our previous company. He is knowledgeable about his products, answers all our questions, and gets back to us promptly. Darlene, who works with Louis in the same office, is also fantastic."

"Louie has been incredibly helpful in answering my questions and making sure I am all set! Cannot recommend enough. Thank you, Louie!"

"Thank you so much to Louis Nole for being so helpful and knowledgeable. He researched a better insurance rate for me with better coverage too. I will definitely continue to work with him."

"I've been working with Louie Nole as my insurance agent for the past couple of years, and I couldn't be more satisfied with his service. Louie consistently finds me the best rates for my insurance needs, saving me both time and money. His responsiveness and efficiency are truly commendable—whenever I have a question or need assistance, Louie is always quick to help. His dedication and expertise make the insurance process seamless and stress-free. I highly recommend Louie to anyone looking for a reliable and proactive insurance agent."

"Louis was very helpful in answering all my questions. Definitely going to be a long time customer!"

"Been with Jay for 30+ years. Excellent agency. Could not ask for better."

"Louis Nole is the absolute best agent I’ve ever had. My family and I have followed him from his previous agency to Jay Littlejohn. He goes above and beyond to provide excellent service. He contacts us when he sees that there is a better rate available without us even asking. He knows us and our needs and goes out of his way to make sure we are taken care of. They really treat us like family. I highly recommend everybody to go to this agency, especially to Louis Nole. I really have not had the kind of personal service from any other agency that I have received here. I’ll end it here but the list goes on"

"Have been working with Louis for the past few years and his work ethic, knowledge, hospitality, and help is impeccable! I'm so lucky to have such an amazing agent who genuinely cares, and handles everything i bring him efficiently with a smile on his face! 100% recommend this office, especially Louis; EXTREMELY happy to have him as my agent."

"Worked with Michael today in Jay’s office. He spent a ton of time with me reviewing our policy and helping me find saving. He was wonderful to work with and he is a great addition to this office!"

"Louis was very knowledgeable, great help"

"I have been with Jay Littlejohn for several years with auto and life insurance coverage and have been very satisfied with the service I receive from Holly and everyone else in the office who I've had contact with."

"Extremely slow, rude, and impersonal. Their evasive and dishonest response to this review - with no accountability or apology for their behavior - says A LOT. I was a State Farm customer for several years but the service from Jay’s office was so bad that I ended up switching from State Farm to a completely different insurance provider. I called to request a simple declarations page and the call was so long that I ended up having to tell telling the woman on the phone that I’d call back later that day. When I called again the man on the phone said the woman had left for the week and she was the ONLY PERSON who could access my quote. Even though I’d told them that I’d be calling back that very same day, they couldn’t care less about making sure someone could complete the task that day. What kind of ridiculous system do they have where they’re completely incompetent if one staff member is unavailable? For insurance you want an agent who is there when you need them. Simple as that. That weekend I ended up calling State Farm directly and cancelling my service. State Farm requested that Jay’s office call me back on Monday. But again, they are impersonal - all I received were text messages confirming the cancellation. They couldn’t even be bothered to talk to me on the phone. Because of Jay’s office’s poor service, I actually ended up saving about $1,000 by switching to a completely different insurance provider. Thanks!"

"I have been a client of Jay Littlejohn State farm office for almost 40 years. Jay and his staff are outstanding. If I ever have a question they are always on top of it. I would highly recommend them."

"Jay has a knowledgeable & experienced staff that knows the insurance business very well. They also provide great customer service. I've been with his agency for 15+ years. My auto claim was handled by State Farm with the utmost professionalism, & to my complete satisfaction."

"Great agency, Jay is experienced and knowledgeable, his staff (Darlene and Mike) are always helpful and quick to respond to any inquiries. Highly recommend!!!"

"I reached out to Darlene at this agency, as she came highly recommended by a friend. She was so helpful and knowledgeable about the homeowners insurance that I was inquiring about, which was just what I was looking for. From there, she helped me navigate through car insurance, and then an umbrella policy. We are now happy to say that we have everything that we need, and we are saving money! Darlene has been a delight to work with. She is very efficient, and has a very quick response time, which I appreciate!"